What forms of payment can I use to book my holiday?
We don’t charge for any of these types of debit card when the card has been issued in the UK:
- Visa Debit
- MasterCard Debit
- Visa Electron
Cheques / Cash
Can we bring our pets?
Can I pay by instalments?
What is in the welcome pack?
As we are based in the UK we work closely with a property management company called Vacations2Florida who will be looking after you during your stay in our villas.
They will be in touch with you in the months leading up to your holiday through email. They will tell you everything you need to know about your stay, including dos and don’ts, directions, emergency contact details and anything else that will help you to make the most of your stay with us. They will also help you download their official app to your mobile or tablet device that will give you access to even more useful information during your stay.
Are towels and linen provided at the villa?
When is the pool heating available?
Do you have facilities for babies?
Is the pool south-facing?
Will I have access to Wi-Fi and telephone during my stay?
Should I hire a car?
We recommend you do hire a car, if you do this then we also recommend a TravelTab which is a satnav with personal Wi-Fi hotspot and 60 minutes of free calls anywhere around the world per day!
Off the road parking is available at the villa for 2 vehicles, you are also able to park in front of the villa on the road.
What is the Security Deposit for?
This is a refundable security deposit which we refund once you leave the property. This is on the basis that it was left in the same state it was found on arrival.
Inspections are carried out by management prior to your arrival and at check out. If there is damage there is photographic evidence and charges for replacement will apply to the guests.
Please respect our holiday home as if it was your own, with back to back bookings other guests can arrive on the same day, and doesn’t leave enough time for us to fix damages. If there is accidental damage caused during your stay, you can always let us know at the time it occurs and we will do everything we can to repair the damage as quickly as possible.
How much will I have to pay at booking?
It is normally a 20% deposit to book. For future bookings (more than 18 months) payment plans are available for the deposit. Please get in touch through our Contact Us page if you have any queries regarding your payment options.
Please note: the 20% deposit is worked out from the total rental amount.
What should I do if I book in advance but flight times are not yet released?
How do I go about purchasing park tickets?
On the gate ticket prices are normally more expensive, it’s always better to shop around. The best option is to google and see what special offers they have on at the time. www.attractionticketsdirect.co.uk always have offers.
Please note: If you are a US Resident you normally are entitled to discounted tickets.
How do I go about booking flights?
Flights are released 12 months in advance, again the best you can do is by shopping around on Google. Connecting flights are always cheaper but please be aware that this can sometimes be a long journey time. (stop overs, delays, etc)